Terms and Conditions
By making a reservation hereunder and visiting the property, you voluntarily agree to assume all of the foregoing risks and accept sole responsibility for any injury to your family members or yourself (including, but not limited to, personal injury, disability, and death), illness, damage, loss, claim, liability, or expense, of any kind, that you or your family may experience or incur in connection with your visit to the property (“Claims”). As a result, you on behalf of yourself and your family, hereby release, covenant not to sue, discharge, and hold harmless Westgate, its employees, agents, and representatives, of and from the Claims, including all liabilities, claims, actions, damages, costs, or expenses of any kind arising out of or relating thereto. You understand and agree that this release includes any Claims based on the actions, omissions, or negligence of Westgate, its employees, agents, and representatives.Site Usage:
By using this Site, you expressly agree to the following terms and conditions: By providing your name, address, telephone, or electronic mail address (collectively my "Contact Information") or otherwise using this Site, you consent to and request for us to contact you to discuss this Offer and the services and products we provide. Providing your Contact Information and your use of our Site shall be construed as a business inquiry by you of Central Florida Investments, Inc., and Westgate Resorts, LTD (collectively "Westgate"), even though neither entity may be affiliated with, or responsible for, the content contained on this Site. You thereby authorize Westgate to make a return telephone call to you, and you agree that Westgate may contact you using an automated telephone dialing system, prerecorded message, or by electronic mail. You agree to hold Central Florida Investments, Inc., Westgate Resorts, LTD, and their related or affiliated companies harmless and hereby release and indemnify their agents and employees from any and all liability that may arise from entering your Contact Information or accessing this Site. We understand that our website may be visited by speakers of various languages and wish to accommodate them as best we can. Since we cannot professionally translate our website into every language, we rely on Google Translate to do so. Unfortunately, such translations may not be 100% accurate. Accordingly, the English version of the website is binding where there is any discrepancy in meaning.
ARBITRATION NOTICE: YOU AGREE THAT ALL DISPUTES BETWEEN YOU AND US REGARDING THIS SITE AND ITS OFFERS WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS-ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. See Arbitration Section below.
Qualifications for Resort Preview Packages:
This Offer is available to U.S. citizens who are married, engaged, cohabiting, or single females (not separated) who are gainfully employed and have a verified annual household income of at least $50,000 (or $60,000 for Las Vegas) and a FICO score of 600 or higher. Engaged participants must qualify under the single female criteria, and both partners must attend the tour together. “Income” refers to annual gross income before taxes and does not include earnings from unemployment, workers’ compensation, temporary disability, timeshare real estate commissions, shares, stocks, bonds, or annuities. Home based daycare or salon businesses are not qualified for Las Vegas, Myrtle Beach, or Gatlinburg. For qualified couples, one partner must be between 25 and 70 years old, and the other must be at least 25 with no upper age limit. Single females must be between 28 and 70 years old. Single females must attend the 90 minute discovery tour and sales presentation, and couples must attend the 90 minute discovery tour and sales presentation together following breakfast at Westgate Resorts. Engaged couples must attend the presentation together. All tour participants must present a valid driver’s license or state issued ID. At check in, guests must have a valid credit card in their own name to cover the resort security deposit and taxes; prepaid or reloadable cards are not accepted. Guests traveling to Branson, Cocoa Beach, Gatlinburg, and Orlando must speak and understand English or Spanish fluently (English only in Branson and Williamsburg). Subject to certain qualifications, this Offer is available only to United States citizens and to individuals in jurisdictions where the Offer is properly registered.
This Offer is not available to past or current Westgate employees and their immediate family members (including stepparents and stepchildren); children or parents of Westgate owners if the owner is on property; Westgate timeshare owners; Westgate Vacation Ownership (“VOA”) owners; or boyfriends or girlfriends of Westgate owners unless traveling with the owner. It is also not available to individuals employed in the timeshare industry, including timeshare realtors; persons who have toured any Westgate Resort within the past six months; those who have participated in a Westgate discounted promotional offer requiring a tour more than three times in their lifetime; individuals previously deemed unqualified under Westgate’s qualification standards; or guests scheduled for any other Westgate tour during their stay. Additional restrictions apply to persons residing within 60 miles of the resort; group travel parties consisting of three or more couples or singles traveling on separate packages; individuals who received the vacation package as a gift from a third party; and anyone attending or participating in events such as sporting events, conventions, family reunions, weddings, bachelor or bachelorette parties, or birthday celebrations. This Offer is also unavailable to persons consuming or under the influence of alcohol or controlled substances, individuals exhibiting socially unacceptable behavior (including but not limited to screaming, profanity, inappropriate advances, or verbal or physical threats).
Failure to qualify for, attend, and complete the required sales presentation will result in a surcharge of up to $500.00 or the rental rate (whichever is greater), plus the retail cost of any discounted attraction tickets included in the package. Current Westgate owners may qualify for certain promotions if they meet all applicable criteria, and their account is in good standing. Minimum requirements may vary by destination and travel season. This Offer does not constitute free travel. Travel must occur within six (6) months of the purchase date unless otherwise stated in the Offer. To qualify for the Westgate Event Series program, owners must have held ownership with Westgate for a minimum of six months, maintain their account in good standing, and be gainfully employed. All individuals listed on the deed are required to travel together, and owners must be accompanied by a qualified referral, excluding parents and children of the owner(s). Participants in cruise events must comply with all current cruise line terms and conditions. A valid passport is required for all cruise travel, subject to the cruise line’s policies.
Westgate Event Series:
Westgate Event Series packages are non refundable, including any tickets or vouchers issued by Westgate. By attending a Westgate Premier Event, you consent to the use of your voice, name, and/or likeness—without compensation—in print, film, or any media now known or developed in the future, in perpetuity. You also release Westgate Resorts, Ltd., along with its successors, assigns, and licensees, from any related liability. Failure to qualify for, attend, and complete the required sales presentation will result in a surcharge of up to $500.00 or the rental rate (whichever is greater), in addition to the retail value of any discounted attraction tickets included in the package. Special Notice: If fewer than 15 packages are sold, the welcome party and transportation will be replaced with a $75 resort dining credit and a $40 transportation credit.
Accommodations:
The price shown applies to two (2) adults and up to two (2) children under the age of eighteen (18) in a studio villa or hotel room during value season, unless otherwise specified. Reservations are first come, first serve, and are based on availability and inventory. Travel during peak season, holidays, or special events may incur a surcharge. Additional nights, larger unit types, and discounted attraction tickets may be available. Please note that, due to safety and fire code regulations, each room at our resort locations has a maximum occupancy limit. This limit is determined by state and federal guidelines regarding room size and capacity. Every individual regardless of age is counted as one (1) person toward the maximum occupancy for that room and location. Accommodations are provided by Central Florida Investments (CFI) and Westgate Resorts, Ltd. If Westgate Resorts accommodations are unavailable, alternate accommodations may be provided.
Cancellation / Date Change / Extension / Reinstatement Policy:
Vacation packages purchased over the phone or in person without selected travel dates may be canceled within 30 days of the purchase date. Packages purchased with selected travel dates may be canceled within 14 days of the purchase date. However, all Westgate Event Series packages are non refundable. Travel date cancellations or changes made within 7 days of arrival are subject to a $25 service fee. Cancellations or changes made within 72 hours of arrival incur a $25 service fee plus a one night non promotional room charge. If a guest is unable to travel before the Offer’s expiration date, the expiration may be extended by 3 months for $25 or 6 months for $50. Expired packages may be reinstated for a $50 reinstatement fee, plus an additional $25 for 3 months or $50 for 6 months of extended travel time. Additional fees may apply for any reservation No Show; the exact fee will depend on the reservation details.
This Offer is non-transferable and cannot be combined with any other promotion. Limit one (1) Offer per household. Blackout dates may apply at the sole discretion of Westgate Resorts. Certain holidays and peak travel dates require owner sponsorship. This Offer is not available to individuals who are in bankruptcy proceedings or to parents or children of owners. Travel to an Orlando property is not available for singles during holiday season, nor for singles residing in Florida or Georgia during peak season. Westgate reserves the right to substitute lodging with comparable accommodations of equal or greater value. If the Offer is changed or canceled for reasons beyond Westgate’s control, Westgate may substitute the Offer at its discretion or issue a refund to the consumer.
This Offer is void where prohibited by law. All federal, state, and local laws and regulations apply. This Offer may not be exchanged for cash or any other monetary consideration and cannot be combined with any other Offer, promotion, or certificate. By accepting this Offer, the end user agrees that Westgate Resorts will not be held liable for any actual or potential losses, including, without limitation, compensation or consequential damages arising from this Offer or from any misrepresentation by a third party. Westgate Resorts is not responsible for acts of God, acts of terrorism, or any other circumstances beyond its control. Westgate reserves the right to modify these terms and conditions without notice. These terms are final and may not be changed or altered by any statement or representation made by any merchant or unauthorized individual. No other representations, oral or otherwise, are valid in connection with this Offer. The average retail value of the package’s ranges from $99 to $1,000 per night, depending on the travel season. Offers are not directed to residents of any state where such Offers would require registration of the timeshare plan and where registration requirements have not been met.
This project is registered with the New Jersey Real Estate Commission. Registration does not constitute an endorsement of the merits or value of the project. Prospective purchasers should obtain and review the Public Offering Statement before signing any documents. WGL NJREC: 96/4 821, 98/4 862. Massachusetts Residents: Westgate Lakes Resort is registered with the Massachusetts Board of Registration of Real Estate Brokers and Salesmen, Registration: F1149 01 01. Indiana Registration: T.S. 99 1008. District of Columbia: Recovery Fund for Consumers Damaged by Seller of Travel. California: CST 2052822 50. Registration as a Seller of Travel does not constitute approval by the State of California. Florida: Seller of Travel Ref. No. ST32029. Iowa: An Offering statement has been filed with the Iowa Real Estate Commission and is available from the developer upon request. The complete Offering terms are available in an Offering Plan provided by the sponsor upon request. Offers expire on 12/31/2026 or as otherwise specified. This Offer may not be available to residents of certain states.
Rights Granted by you:
By participating in this Offer and by attending any event sponsored or hosted by Westgate Marketing, LLC (“Westgate”), you consent to the recording and photography by Westgate, its licensees, successors and assigns, of your photograph, image, voice, actions, likeness, characterization, name, appearance, and performance, as used, edited, altered, fictionalized or modified by Westgate, in its sole discretion, in any and all media now known or hereafter devised, throughout the world, in perpetuity, including, without limitation, in and in connection with Westgate, or related Sites or services, in and in connection with any events, merchandise, services, products, marketing, film productions, art, commercials, and in and in connection with publicity, advertising, and promotion without any additional compensation, permission, approval or notification.
ARBITRATION OF DISPUTE:
IMPORTANT NOTICE AFFECTING YOUR RIGHTS: THIS OFFER IS GOVERNED BY THE LAWS OF USA AND FLORIDA, WITHOUT RESPECT TO CONFLICT OF LAW DOCTRINES. Venue for any action arising hereunder shall exclusively lie in Orange County, Florida. In the event of any controversy between the parties, including but not limited to any claim, dispute, suit, demand, cross claim, counterclaim, or third party complaint (whether statutory, in tort or otherwise) arising out of or relating to this site and its Offers and the interpretation or validity of these Terms, including the validity, scope or applicability of this arbitration provision (also “Agreement”), shall be determined by binding arbitration. This arbitration provision is governed by the Federal Arbitration Act (“FAA”), 9 U.S.C. § 1 et seq. and not by any state rule or statute governing arbitration. THE PARTIES AGREE THAT ARBITRATION SHALL BE HEARD BY A SINGLE ARBITRATOR. YOUR CLAIM WILL NOT BE BROUGHT IN COURT AND NEITHER A JUDGE NOR A JURY WILL HEAR YOUR CLAIM. YOU MAY ASSERT A CLAIM IN ARBITRATION ONLY ON AN INDIVIDUAL BASIS AND NOT IN ANY REPRESENTATIVE CAPACITY OR AS A PRIVATE ATTORNEY GENERAL OR CLASS, COLLECTIVE OR MASS ACTION. FURTHER, THE PARTIES AGREE THAT THE ARBITRATOR MAY NOT CONSOLIDATE PROCEEDINGS OF MORE THAN ONE PERSON'S CLAIMS. The Arbitration shall be administered by the American Arbitration Association (“AAA”), 335 Madison Ave., Floor 10, New York, NY 10017-4605 (www.adr.org), or JAMS, 1881 Von Karman Ave., Suite 350 Irvine, CA 92612 (www.jamsadr.com). Arbitration shall be administered according to the arbitration service’s commercial arbitration fee schedule and the service’s current commercial rules and procedures except that: 1) the parties expressly waive the applicability of any rule governing class, collective or mass action; and 2) the parties agree that any specific arbitration procedure provided for herein shall apply to the arbitration proceeding. The arbitrator shall be neutral and independent and shall comply with the selected arbitration service’s code of ethics. Additionally, the arbitrator shall be guided by and apply the Federal Rules of Evidence and “governing substantive” law. The arbitrator’s award shall be final and binding on all parties, but subject to review in accordance with applicable statutes, rules and regulations governing arbitration awards. Judgment on the arbitration award may be entered in any court having jurisdiction over the parties. If a party fails to comply with the arbitrator’s award, the other party may petition a court having jurisdiction to enforce the award. Notwithstanding the above, YOU MAY CHOOSE TO PURSUE A FUTURE CLAIM IN COURT AND NOT BY ARBITRATION IF YOU OPT OUT OF THESE ARBITRATION PROCEDURES WITHIN 45 DAYS FROM THE DATE OF VISITING THIS SITE OR ACCEPTING ITS OFFERS. You may opt out of these arbitration procedures by calling (844) 311-6211 or via the internet by completing the opt-out form located at www.westgateoptoutform.com. Any opt out received after the opt-out deadline will not be valid and you must pursue your claim in arbitration. Whether you accept this arbitration agreement or opt out of arbitration so you can proceed in court, you acknowledge and agree that, in any court case you may file, you WAIVE THE RIGHT TO A TRIAL BY JURY AND THAT YOU CANNOT FILE A CLAIM IN A REPRESENTATIVE CAPACITY OR AS A PRIVATE ATTORNEY GENERAL, OR FILE A CLAIM AS A CLASS, COLLECTIVE OR MASS ACTION OR PARTICIPATE IN A CLASS ACTION.
Rental Reservations:
Prices listed represent the initial cost of each vacation package in U.S. dollars and depend on availability at the time of booking. Taxes and gratuities are not included, and all prices may change without prior notice. Additional conditions may apply, including blackout dates, minimum stay requirements, and seasonal surcharges. This Offer cannot be combined with other promotions or group purchases. If the reserved hotel becomes unavailable due to overbooking or unforeseen circumstances, a comparable or higher quality property may be provided as a substitute.
Security / Incidental Deposit:
A $100 credit card hold is required at all Westgate properties for incidentals and security, except in Las Vegas, where the hold is $50 per night, up to a maximum of $200.
Ticket / Gifting Policy:
To redeem any ticket or ticket voucher, guests must present the credit card used for purchase along with a valid driver’s license. All tickets and vouchers issued by Westgate—including those for Westgate Event Series are non refundable. Eligibility for promotional premiums may vary. Tickets are issued based on room occupancy, and Westgate may substitute gifts, tickets, or vouchers with items of equal or greater value. All ticket and gifting prices are subject to change without notice.
Tour Policy:
Westgate may change the tour date, time, or location at any time without prior notice. Guests may not change their tour date or time within two weeks of their check in date. Tours cannot be scheduled on the arrival or departure date. Guests are permitted two tours in their lifetime. A second tour may be taken at a different resort after 6 months, or at the same destination after 12 months from the original tour date. Failure to meet tour qualifications or failure to attend the scheduled tour will result in a $500 no tour fee.
Dog Friendly Policy:
Most Westgate Resort locations allow dogs unless otherwise stated, and only dogs are permitted. Guests may have up to two dogs per room, with a combined maximum weight of 60 pounds. Each dog must not exceed 36 inches in height or length. Restrictions on size, breed, number of dogs, and permitted areas apply only to pets, not to service animals. Dogs must be supervised or crated at all times while inside the room. Housekeeping will not service a room if a dog is left unattended or is not properly crated. When outside the room, dogs must remain leashed and under the handler’s control. A non‑refundable $150 cleaning fee is charged at check‑in for dogs reported to the Front Desk. An additional $100 penalty applies for any unreported dog found in the room. Damage or excessive soiling beyond normal cleaning will result in additional charges. Designated dog relief areas may be provided; if not, guests must take dogs outside public areas for relief. Dogs may not relieve themselves in guest public areas, and handlers must pick up and properly dispose of all waste. Dogs are not permitted in public areas such as restaurants, spas, pools, showrooms, convention spaces, casinos, or retail areas. Certain breeds known for aggressive behavior are not allowed, including but not limited to: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow, and Presa Canario. Management may restrict additional breeds at its discretion. Any dog showing aggression, regardless of breed, must be removed from the property. Excessive barking may also require the guest to secure off‑property accommodations for the dog. Failure to comply with this policy may result in immediate removal of the pet, cancellation of the reservation, forfeiture of the security deposit, and application of all penalties under Westgate Resorts Terms & Conditions.
Service Animal Policy:
Service animals are permitted with pre authorization from resort management. Emotional support animals are not considered service animals under ADA Titles I and II and are not permitted. Under ADA Titles II and III, dogs and certain miniature horses (24–34 inches tall and 70–100 pounds) may qualify as service animals. A service animal is individually trained to perform specific work or tasks for a person with a disability. Examples include guiding individuals who are visually impaired, alerting individuals who are deaf or hard of hearing, pulling a wheelchair, alerting, or protecting a person during a seizure, reminding someone to take medication, or calming a person with PTSD during an anxiety episode. Service animals are working animals, not pets. Their tasks must be directly related to the handler’s disability. Animals whose sole function is to provide comfort or emotional support do not qualify. Service animals must be permitted in all areas open to the public, such as dining rooms and common spaces. They may be excluded only from areas where their presence would compromise safety or sanitation, such as food preparation areas. Under the ADA, service animals must be harnessed, leashed, or tethered, unless these devices interfere with their work or the handler’s disability prevents their use. In such cases, the handler must maintain control through voice, signal, or other effective means. When the service provided is not obvious, staff may ask only two questions 1) Is the dog or miniature horse a service animal required because of a disability? 2) What work or task has it been trained to perform? Staff may not: ask about the person’s disability, require medical documentation, request special identification or training papers, or ask for a demonstration of the animal’s tasks. If the service is obvious, staff should not inquire at all. A handler may be asked to remove the service animal only if: the animal is out of control and the handler does not take effective action, the animal’s behavior poses a direct threat to health or safety, or the animal is not housebroken. If removal is necessary, the guest must still be Offered access to goods and services without the animal. The mandatory cleaning fee is waived for service animals. However, any damage caused by the guest, or the service animal will be charged according to standard hotel procedures. Staff are not responsible for feeding, supervising, or caring for a service animal.
Smoking / Drug-Free Zone Policy:
All guest rooms are non‑smoking. Any guest found to have smoked, vaped, or used an e‑cigarette inside a room will be charged an additional cleaning fee. Regardless of state laws permitting recreational or medical marijuana, all Westgate Resorts properties are private property and designated drug‑free zones. The use or possession of illegal narcotics and/or marijuana anywhere on resort grounds is not permitted. Violations may result in penalties under applicable trespassing laws. This policy applies to all Westgate Resorts‑owned and operated properties, and all guests and visitors are expected to comply. When federal and state laws differ, Westgate will follow the applicable governing standard.
Weapons Policy:
Westgate Resorts property is private, and the safety of guests, visitors, vendors, and associates is a priority. No weapons—including firearms, knives, and explosives—are permitted on resort premises, whether concealed or visible, and regardless of permits, except as specifically outlined. Westgate Resorts may determine, at its sole discretion, what constitutes a weapon. The following exceptions apply: 1) On‑duty state and federal law enforcement officers with jurisdiction, and military personnel, may carry weapons. 2) Resort associates may carry a weapon only with express written authorization or when required as part of their assigned duties. Shotguns are permitted at Westgate River Ranch Resort solely for use at the Trap & Skeet Range. All individuals possessing a weapon, whether permitted or exempt, must comply with all applicable federal, state, and local laws. Violations of this policy may result in enforcement under trespass laws. This policy applies to all Westgate Resorts‑owned and operated properties, and all individuals are expected to comply. When federal or state laws differ, Westgate will follow the applicable governing standard.
Taxes and Fees:
Guests are responsible for all taxes, fees, and government‑ or airport‑imposed charges incurred before, during, or after their stay. This includes, but is not limited to, tips, gratuities, meals, beverages, alcohol, and transportation costs. The only exception is transportation included with Westgate Event Series packages and Cruise Owner Event packages, for which transportation to and from the port is provided by Westgate Resorts or an affiliated transportation company.
Resort Fee Policy:
The Resort Fee Policy states that guests purchasing a stay that includes a sales presentation (preview rate) will have all resort fees waived; for all other reservations, a nightly resort fee of $14.99–$39.99 plus tax applies, depending on the property, and covers a variety of services and amenities designed to enhance the guest experience. At Westgate Vacation Villas and Westgate Town Center, the fee is $24.99 plus tax and includes Wi Fi, local calls, fitness center access, an in room safe, sports courts and equipment, mini golf, bike rentals, movie theater access, and boarding pass printing. Westgate Lakes Resort & Spa charges $21.99 plus tax for Wi Fi, local calls, fitness center access, an in room safe, sports courts and equipment, mini golf, bike rentals, and boarding pass printing. Westgate Palace Resort also charges $21.99 plus tax, which includes Wi Fi, local calls, fitness center access, an in room safe, sports courts and equipment, paddle boats, movie theater access, and boarding pass printing. Westgate Blue Tree Resort’s fee is $14.99 plus tax and covers Wi Fi, local calls, fitness center access, an in room safe, sports courts and equipment, mini golf, board games, and boarding pass printing. Westgate Towers Resort charges $15.99 plus tax for Wi Fi, local calls, fitness center access, an in room safe, and access via internal shuttle to Vacation Villas amenities such as sports courts and equipment, mini golf, bike rentals, movie theater access, and boarding pass printing. Westgate Smoky Mountain Resort & Spa charges $24.99 plus tax for Wi Fi, local calls, fitness center access, an in room safe, and boarding pass printing. Westgate Park City Resort & Spa has a nightly fee of $39.99 plus tax, which includes Wi Fi, nightly turndown service, local calls, fitness center access, an in room safe, sports courts access, boarding pass printing, ski storage, and skier valet service. Westgate Flamingo Bay Resort charges $24.99 plus tax and provides Wi Fi, local calls, shuttle service to and from the Strip and Westgate Las Vegas, outdoor sports equipment, fitness center access, a daily newspaper, and boarding pass printing.
This advertising material is being used for the purpose of soliciting sales of vacation ownership plans.
